Build A Culture of Parish Hospitality
We offer dedicated training for secretaries, ushers, and volunteers in first impressions ministries.



We offer dedicated training for secretaries, ushers, and volunteers in first impressions ministries.
Ritz-Carlton and Apple-trained experts provide training, resources, and insights to help parish staff make the best possible first impression for visitors, seekers, and those returning to faith.
Our goal is to ignite interest in the compelling character of Catholicism by creating training videos and print publications focused on inviting first-timers and returners to the Church with a white-glove welcome.
INTRO Level
APROX. 3 HRS
You’re the welcoming voice on the other side of the phone. You’re the air traffic controller for pastoral care, confession times, and anything else seekers might need.
INTRO Level
APROX. 3 HRS
It’s like being the host or hostess at a five-star restaurant—but we invite people into the Eucharist feast.
INTRO Level
Aprox. 5 Hrs
From the welcome desk, to bread ministries, to phone follow up, first impression ministers help visitors feel like they’ve found their family of faith.
Advanced Level
APROX. 5 HRS
Are you looking to upgrade every aspect of your parish’s front door? From signage, to digital presence, to brainstorming new ministries and programs, this course is about taking things to the next level.