Catholic Concierge

Build A Culture of Parish Hospitality

We offer dedicated training for secretaries, ushers, and volunteers in first impressions ministries.

Mother and Son Praying in Church - Catholic Concierge - Hospitality and Customer Service Training for Parishes
Smiling Catholic Priest - Catholic Concierge - Hospitality and Customer Service Training for Parishes
Small Group Meeting Around Table - Catholic Concierge - Hospitality and Customer Service Training for Parishes

We are committed to putting guests first as a means of evangelization.

Ritz-Carlton and Apple-trained experts provide training, resources, and insights to help parish staff make the best possible first impression for visitors, seekers, and those returning to faith.

Our goal is to ignite interest in the compelling character of Catholicism by creating training videos and print publications focused on inviting first-timers and returners to the Church with a white-glove welcome.

Our Catholic Parish Online Training Courses

Receptionist or Secretary Sitting at Desk - Catholic Concierge - Hospitality and Customer Service Training for Parishes

Front Line Evangelization: Secretary & Front Desk Training

5/5

INTRO Level
APROX. 3 HRS

You’re the welcoming voice on the other side of the phone. You’re the air traffic controller for pastoral care, confession times, and anything else seekers might need.

Greeter Welcoming Woman at Entrance - Catholic Concierge - Hospitality and Customer Service Training for Parishes

Welcoming Guides: Usher & Greeter Training

5/5

INTRO Level
APROX. 3 HRS

It’s like being the host or hostess at a five-star restaurant—but we invite people into the Eucharist feast.

Group of People Hugging - Catholic Concierge - Hospitality and Customer Service Training for Parishes

An Unforgettable Visit: First Impressions Ministry

5/5

INTRO Level
Aprox. 5 Hrs

From the welcome desk, to bread ministries, to phone follow up, first impression ministers help visitors feel like they’ve found their family of faith.

Smiling Barista - Catholic Concierge - Hospitality and Customer Service Training for Parishes

Developing Mastery: Next Level Best Practices

5/5

Advanced Level
APROX. 5 HRS

Are you looking to upgrade every aspect of your parish’s front door? From signage, to digital presence, to brainstorming new ministries and programs, this course is about taking things to the next level.

Connect with Catholic Concierge

As we launch our new courses, we’d love to stay in touch.

Learn More

about guest-minded evangelization: